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Rental Conditions in Croatia

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Conditions

Currency

Croatian Kuna (HRK).

Tax

25%

Age information

To drive our vehicles, all drivers need to be at least 21 years old and have held a full, valid driving licence for at least 1 year at the start of your rental. 

If you or any of your drivers are under 24 when you pick up the vehicle, you will each have to pay a young driver surcharge. 

To rent vehicles of vehicle category H, minimum age is 24 years old.

 

Maximum age

No maximum renting age restrictions apply.

Credit Cards

A credit card in the name of the main driver must be produced at the time of rental.

Budget accept:  American Express, Visa and Mastercard.

Regrettably, Budget are not able to accept cash and debit cards

Driver's License (Physical)

 All drivers must bring all parts of their valid driving licence with them. The driving licence documents must be valid for driving the rented vehicle in Croatia.

 

Driver/renter must posses a driving licence for at least one year.

 

You must bring:

The card used for your booking or another card in your name. 
Recent photo ID taken within the last 10 years.

We will accept your passport or driving licence if it contains a photo, a national identity card or any other form of government-issued identification.

Debit card

Debit cards are not accepted.

Winterization fee

Winterization fee strongly recommended, it is upon request for period from 01.11. - 15.04.

Additional Drivers

Additional drivers can be added for EUR 11.00 per day up to the maximum of EUR 111.00 per rental.

Any additional drivers must be present when you collect the car.

All drivers must meet our conditions of rental.

Hold Amount

When the car is pick up, Budget will require a credit card owned by the lessee and with an available limit to place a hold on a specific amount. The amount may vary depending on the car category and rental period, and it serves as a guarantee for Budget. This amount is not charged or deducted from your invoice; rather, it is temporarily retained throughout the duration of the car rental.

 

Upon returning the vehicle to Budget in the same condition as when it was collected, the company has up to 72 hours to request the release of the blocked amount on your card. The time it takes to release the hold varies depending on your credit card operator.

Security Deposit Value

Amount established by Avis in the rental agreement. This amount will serve as a guarantee in case of any unforeseen circumstances, ensuring funds available to cover extra costs. It will be released after the car is returned.

 

                                        Car Groups                                                                                Excess                                        
A EUR 1125,00
BEUR 1125,00
CEUR 1375,00
DEUR 1375,00
EEUR 1375,00
FEUR 1375,00
GEUR 1375,00
HEUR 1875,00
IEUR 1875,00
JEUR 1750,00
KEUR 1525,00
LEUR 2500,00
MEUR 3500,00
NEUR 5375,00
OEUR 1125,00
PEUR 1525,00

Smoke free cars

It is strictly forbidden to smoke in the vehicles.
If we believe anyone has smoked in the vehicle during the rental period, a special dry-cleaning charge will apply.

Important

Budget and Budget licensees reserve the right to refuse any request for rental including requests for persons under age, persons not in possession of a recognized full and valid driver's license, persons unable to satisfy credit or cash requirements, or persons who, in the opinion of Budget, constitute a risk.

Insurances & Coverages

CDW - Collition Damage Waiver

Collision Damage Waiver reduces your liability if the vehicle is damaged. 
If the vehicle is damaged you will pay the cost of repair up to the excess amount. 

If your rate includes CDW this cost is already included in your rental price.
CDW is included in most rates sold on Budget websites.
 

The costs and excess charges are detailed in the table below.

 

Car GroupsExcess
(if CDW included in rate or purchased)
AEUR 1125,00
BEUR 1125,00
CEUR 1375,00
DEUR 1375,00
EEUR 1375,00
FEUR 1375,00
GEUR 1375,00
HEUR 1875,00
IEUR 1875,00
JEUR 1750,00
KEUR 1525,00
LEUR 2500,00
MEUR 3500,00
NEUR 5375,00
OEUR 1125,00
PEUR 1525,00

 

TPL - Third Party Liability

Third party liability covers drivers in case of damage, including damage to passengers and their property, when using a Budget vehicle.

Maximum coverage in case of damage to property is EUR 6,280,000.00
Maximum coverage in case of personal injury is EUR 10,700.00.
Maximum coverage in case of death is EUR 5,350.00

TP - Theft Protection

Theft Protection reduces your liability if the vehicle is stolen (subject to an excess).
If your rate includes Theft Protection this cost is already included in your rental price.

The costs and excess charges are detailed in the table below.

Car GroupsCost per day Excess
(if CDW included in rate or purchased)
AEUR 10,00 EUR 1125,00
BEUR 10,00 EUR 1125,00
CEUR 10,00 EUR 1375,00
DEUR 12,00 EUR 1375,00
EEUR 12,00 EUR 1375,00
FEUR 12,00 EUR 1375,00
GEUR 12,00 EUR 1375,00
HEUR 18,00 EUR 1875,00
IEUR 21,00 EUR 1875,00
JEUR 16,00 EUR 1750,00
KEUR 13,00 EUR 1525,00
LEUR 18,00 EUR 2500,00
MEUR 28,00 EUR 3500,00
NEUR 28,00 EUR 5375,00
OEUR 10,00 EUR 1125,00
PEUR 13,00 EUR 1525,00

SCDW - Super Collition Damage Waiver

Super CDW reduces the excess you would pay if the vehicle is damaged.

The reduced excess is shown in the table below.

Car GroupsCost per day Excess
(If SCDW is purchased)
AEUR 12,00 EUR 338,00
BEUR 12,00 EUR 338,00
CEUR 12,00 EUR 338,00
DEUR 14,00 EUR 338,00
EEUR 14,00 EUR 338,00
FEUR 14,00 EUR 338,00
GEUR 14,00 EUR 338,00
HEUR 20,00 EUR 450,00
IEUR 22,00 EUR 450,00
JEUR 14,00 EUR 338,00
KEUR 14,00 EUR 338,00
LEUR 20,00 EUR 675,00
MEUR 31,00 EUR 900,00
NEUR 31,00 EUR 1350,00
OEUR 12,00 EUR 225,00
PEUR 14,00 EUR 338,00

PAI - Personal Accident Insurance

Personal accident insurance will be offered to drivers at the rental location.
PAI costs EUR 9.00 per day.

The maximum coverage in case of disability and accidental death is EUR 6,650.00 (per person).


Please be informed that police report is mandatory for any damages bigger than 15 cm regardless your insurance level.

Additional charges

Cleaning fee

If the interior of the vehicle is especially muddy, dirty, stained or smelly, and our standard cleaning procedure will not fix it, you will be charged a Specialist Cleaning Charge in amount of HRK 562,50

Fuel and Electricity Charges

You will pay a one-off fee. This fee includes the cost of a full tank of fuel, plus the cost of us refueling the vehicle for you.
We will not reimburse you for non-used fuel unless you return the vehicle with a full tank.

No, if you want to take Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.

Pay on Return will apply if you:

Don’t buy Fuel Up Front.
Don’t return the vehicle with a full tank.

You pay for fuel based on the factory-installed fuel gauge.
We calculate the price by rounding down the fuel level to the nearest eighth (1/8) of a tank.
We charge market price per litre of missing fuel plus tax plus refuling charge in amount of EUR 60,00 (taxable).

Additional information

Late / Early return charge

Unless agreed differently, all customers must return the vehicle and any optional extras at the time/date and location stated on their rental agreement.

If the customer believes they will be late, it is in their best interest to request an extension from us.

If the customer is then late in returning their vehicle ,they must pay for an extra day's rental for the vehicle and any optional extras plus a late return processing fee for each day/part of a day they are late.

The processing fee is EUR 18.00, UKL 18.00 or the equivalent amount in the renting country currency.

Meet late arrival fee may apply. The price for MLA is HRK 375,00 (VAT INCL.).

One Way rentals

Yes, some rental locations let you collect the vehicle and any optional extras from one rental location – and return them to another.

The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between EUR 40,00 and EUR 135,00 (taxable).

If you want to pick up the vehicle in Croatia and drop it off in another country, you can expect the cost to be between EUR 135,00 and EUR 2.080,00 (taxable).

The exact price for this will be either shown or disclosed to you before completing your booking and stated on your rental agreement. Please be informed that this fee is mandatory for local one way rentals as well as international one way rentals.

You can request a one-way rental when you book – or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.

You will be charged a one-way fee at the ‘pay at location’ tariff valid on the day you return the vehicle.

Delivery and collection

Some of our rental locations offer a Delivery Service where we drop the vehicle – and any optional extras you pre-booked – off at a time and place you request.

The vehicle delivery fee depends on where you’re renting and where the vehicle is beingdelivered to – but you can expect it to be between EUR 20,00 and EUR 40,00 (taxable).

Where a Delivery Service is available please give us 24 hours’ notice that you would like us to deliver the vehicle to you.

Some of our rental locations offer a Collection Service where we collect the vehicle – and any optional extras you rented – at a time and place you request.

We charge an additional fee for collecting the vehicle.
The fee for this depends on where you’re renting and where the vehicle is being collected from – but you can expect it to be between EUR 20,00 and EUR 40,00 (taxable).

Where a Collection Service is available please give us 24 hours’ notice when you want the vehicle collected.

Fines and charges

The customer is responsible for all fines and charges issued because of you or your additional drivers using the vehicle.

Fines and charges could include:

All parking fines or charges
Toll charges
Towing charges
Clamping costs
Traffic fines or charges
Speeding fines
And any other charges or fines

If a fine or charge is sent to us because you have not paid a charge or complied with the law, we will take payment for:

Our administration fee of HRK 312,50 for each fine or charge issued, which will be charged in the currency of the country where the fine occurred.
Plus, the fine or charge if we must pay it Cleaning fee.

Collect and return

If the car is returned to a station other than agreed - outside the same city - at time ofCheck Out and noted in the Rental Agreement, an amended return fee of HRK 437.50 is being charged for the additional fleet disposition cost.

If you are late we will guarantee your rental for 2 hours.
After this time your reserved car may be released and rented to another customer.

If you are delayed and arrive outside of office hours due to a delayed flight no additional charge will apply. This only applies if you enter your flight number when booking.

If you are late we will guarantee your rental for 2 hours. After this time your reserved car may be released and rented to another customer.

It may be possible to collect the vehicle out of office hours. This must be requested at the time of booking. The charge for this service is EUR 50,00.

We need the following information when you make your booking.

Flight number
Contact telephone number
Credit card details

If the vehicle is returned outside of office hours the driver is liable for damage or theft until the car has been inspected by a member of Budget staff.

You may return the vehicle out of hours if you request this at the time of booking.
There is no charge for this service.

Driving restrictions

Cross the border

For travelling outside Croatia special conditions apply.

You are not allowed to use the vehicle in:

Albania
Bulgaria
Georgia
FYR Macedonia
Kosovo
Turkey
Greece
Russia
Ukraine
Romania
Moldavia
Belarus
Lithuania
Latvia

It is allowed to travel to:

Bosnia and Herzegovina
Serbia
Montenegro

However there is mandatory charge in amount of EUR 83,00 (taxable) for Cross border insurance. The Cross border insurance is insurance for countries which are not part of EU and are considered higher risk countries.

Costs for roads with tolls, tolls for bridges, vignettes etc. are entirely your responsibility. If you do not pay these charges before use such roads or bridges, you will be charged a fine.

No additional documentation is needed to be completed for cross border rentals.


Travel into Switzerland: All vehicles driving on Swiss highways must purchase a special tax sticker (Swiss Hwy. Sticker). Cost is and is available for purchase at the border crossings. Customer is subject to a fine of SFR 100.00 if caught without the sticker.

Travel into Austria: All vehicles driving in Austria must have a Toll Sticker that can be purchased at the border. The Toll Sticker is available for specified length of use, with a minimum one-day purchase. Fines for neglecting to purchase the Toll sticker start at EUR 200.00.

Travel into France: Any car entering France must have two breathalyzer kits. Driver not having them in the car will be liable to a fine. The kits can be purchased at petrol stations. It is advisable to buy them before crossing the border with France.

Optional services and equipment

Child Safety Seats

Baby and child seats are available at a charge of EUR 11.00 per day up to a maximum charge of EUR 111.00.

Child booster seats are available at a charge of EUR 7.50 per day up to a maximum charge of EUR 74.00.

GPS

GPS units are available at a charge of EUR 17.50 per day, up to a maximum charge of EUR 230.00 per rental.

Winter tires

Winter tires are available at a charge of EUR 11.00 per day up to a maximum charge of EUR 111.00

RSN - Roadside Assistance

The cost of the Roadside Assistance service is EUR 6.00 per day, EUR 36.00 per week and EUR 60.00 per rental.

Snow chains

Snow chains are available at a charge of EUR 11.00 per day up to a maximum charge of EUR 111.00.

Mobile Wi-Fi

Mobile Wi-Fi Connection provides you unlimited internet access when you are on the move.
Mobile Wi-Fi devices are available EUR 11.00 per day up to a maximum charge of EUR 111.00 per rental.