Rental Conditions - Find the best car rental prices

Conditions

Currency

Euro (EUR).

Tax

Continental Spain and Balearic Islands: 21%
Canary Islands: 13,5%.

Age information

The minimum age is 19 years. A higher minimum age limit may apply to certain vehicles.
Car groups L, M, O, N and P require a minimum age of 25 years.

An underage fee will apply for renters and any of the drivers aged 21-24. The cost will depend on the rental location, but it usually varies between EUR 20.95 and EUR 25.00 per day, for each driver.

If the rental is longer than 10 days, renter will only be charged for a maximum of 10 days and get cover for the duration of the rental, up to 28 days.

Credit Cards

The renter will be required to present an international credit card at his name accepted by Avis at the time of rental.

If booking categories K, L, M and O, it will be necessary to present 2 valid credit cards in the name of the reserve holder.

Avis Spain accepts American Express (excluding American Express Traveler’s Cheque cards), Diners, Discover, Visa, MasterCard, Avis-issued charge cards.

Avis Spain does not accept Maestro, Cirrus, JCB, any pre-paid cards – even if they carry the Visa or MasterCard logo – or any other cards not listed above.

Avis will request an authorization on the charge card. While this hold is in place the funds will not be available for use. When the rental is over Avis will process the reversal but the bank may take time to post it back to the account.

The amount of the pre-authorization or security deposit is either fixed – or calculated based on:

✓ The estimated vehicle rental price
✓ Plus the estimated price of all optional extras the renter requested.
✓ Plus around EUR 120.00 to allow for any fuel customer may use unless he has purchased Fuel up Front.
✓ Less any amount that the customer has paid towards the rental – for example, the cost of any accepted voucher

Driver's License (Physical)

All Drivers must bring all parts of their valid driving license with them.
If the driving license was issued in a non-European country or in a non-roman alphabet, the customer must bring both the driving license and an International Diving License.
The driving license must have been held for at least one year at the start of rental.

✓ID requirements
At time of rental the renter and authorized drivers must present the Driving License together with the passport issued by the country of origin.

Debit card

Debit cards are not accepted.

Additional Drivers

All additional drivers must meet Avis age, driving license and ID requirements. All additional drivers must be present at time of pick-up of the rental vehicle.

There is a fee for every Additional Driver Avis allows driving the vehicle. The price depends on the rental location, but it is usually between EUR 10.00 and EUR 12.00 per day, per driver.

If the rental is longer than 10 days, renter will only be charged for a maximum of 10 days and get cover for the duration of the rental, up to 28 days.

If any additional driver is 21-24 years of age, Avis will also charge a young-driver surcharge.

Smoke free cars

It is against the law to smoke in public places in Spain. The vehicle is considered a public place so it is not allowed to smoke in it. If Avis believes that anyone has smoked in the vehicle during the rental period, a specialist cleaning charge will apply.

If the interior of the vehicle is especially muddy, dirty, stained or smelly, and Avis standard cleaning procedure will not fix it, renter will be charged a Specialist Cleaning Charge of EUR 80.00

Important

Avis and Avis licensees reserve the right to refuse any request for rental including requests for persons under age, persons not in possession of a recognized full and valid driver's license, persons unable to satisfy credit or cash requirements, or persons who, in the opinion of Avis, constitute a risk.

Insurances & Coverages

CDW - Collition Damage Waiver

Is an OPTIONAL coverage (taxable) that reduces the amount that the renter has to pay if the vehicle is damaged during the rental.
If CDW is not purchased or it is not included in the rate of the reservation, the customer will be responsible for the total value of the car plus the loss of profit and an administrative fee.

If CDW is purchased and the vehicle, keys, any accessories or any vehicle documents are damaged, the renter`s liability is reduced to no more than the excess stated on the rental agreement plus a damage processing fee of EUR 78.65.

Car Groups	Customer Liability (Without CDW)	Excess in the event of damage (Peninsula) (With CDW) (*)
A	Vehicle Value	EUR 1.365,00
B	Vehicle Value	EUR 1.365,00
C	Vehicle Value	EUR 2.420,00
D	Vehicle Value	EUR 2.420,00
E	Vehicle Value	EUR 2.420,00
F	Vehicle Value	EUR 2.420,00
G	Vehicle Value	EUR 3.500,00
H	Vehicle Value	EUR 3.500,00
I	Vehicle Value	EUR 3.150,00
J	Vehicle Value	------
K	Vehicle Value	EUR 4.000,00
L	Vehicle Value	------
M	Vehicle Value	EUR 3.500,00
N	Vehicle Value	EUR 3.150,00
O	Vehicle Value	EUR 4.000,00
P	Vehicle Value	EUR 2.420,00

(*) The amounts shown in the table are plus VAT.

Car Groups	Customer Liability (Without CDW)	Excess in the event of damage (With CDW) (*)
A	Full Value	EUR 1.365,00
B	Full Value	EUR 1.365,00
C	Full Value	EUR 2.420,00
D	Full Value	EUR 2.420,00
E	Full Value	EUR 2.420,00
F	Full Value	------
G	Full Value	EUR 3.500,00
H	Full Value	------
I	Full Value	EUR 3.150,00
J	Full Value	------
K	Full Value	EUR 4.000,00
L	Full Value	------
M	Full Value	------
N	Full Value	EUR 3.150,00
O	Full Value	------
P	Full Value	EUR 2.420,00

(*) The amounts shown in the table are plus VAT.

Car Groups	Customer Liability (Without CDW)	Excess in the event of damage (With CDW) (*)
A	Full Value	EUR 1.739,13
B	Full Value	EUR 1.739,13
C	Full Value	EUR 1.869,57
D	Full Value	EUR 1.869,57
E	Full Value	EUR 1.869,57
F	Full Value	EUR 2.043,48
G	Full Value	EUR 2.043,48
H	Full Value	------
I	Full Value	------
J	Full Value	EUR 1.869,57
K	Full Value	EUR 2.217,39
L	Full Value	------
M	Full Value	------
N	Full Value	EUR 1.869,57
O	Full Value	------
P	Full Value	------

(*) The amounts shown in the table are plus VAT.

TPL - Third Party Liability

Third Party Liability (TPL) cover is provided with the vehicle as standard. This means that if the renter has an accident in our vehicle and he injures someone, including any of his passengers, or he damages anything which belongs to them, he will not have to pay any of their costs.

Third Party Liability cover does not cover any death or injury suffered by the driver of our vehicle or any damage to personal items in our vehicle.

If the law requires us to provide renter with third party liability cover, the minimum cover required by law will still apply but we, or our insurer, may seek to recover our costs from the renter if the accident was caused by:

✓ By the renter breaking the contract (for example allowing someone we had not approved drive the vehicle of driving whilst under the influence of alcohol, drugs or any other unlawful substance).
✓ By the renter breaking the law.
✓ As a result of the renter’s negligence or recklessness.

TP - Theft Protection

If TP is not purchased or is not included in the rate, in case of theft the customer will be responsible for the total value of the rental car, keys, any accessories and any vehicle documents plus the loss of profit and an administrative fee.

If TP is purchased and the vehicle is stolen, the amount he will have to pay will be reduced to no more than the excess stated on the rental agreement, which will depend on the car group and the rental location.

Car Groups	Customer Liability (Without TP)	Excess in the event of theft (With TP) (*)
A	Vehicle Value	EUR 1.365,00
B	Vehicle Value	EUR 1.365,00
C	Vehicle Value	EUR 2.420,00
D	Vehicle Value	EUR 2.420,00
E	Vehicle Value	EUR 2.420,00
F	Vehicle Value	EUR 2.420,00
G	Vehicle Value	EUR 3.500,00
H	Vehicle Value	EUR 3.500,00
I	Vehicle Value	EUR 3.150,00
J	Vehicle Value	------
K	Vehicle Value	EUR 4.000,00
L	Vehicle Value	------
M	Vehicle Value	EUR 3.500,00
N	Vehicle Value	EUR 3.150,00
O	Vehicle Value	EUR 4.000,00
P	Vehicle Value	EUR 2.420,00

(*) The amounts shown in the table are plus VAT.

Car Groups	Customer Liability (Without TP)	Excess in the event of theft (With TP) (*)
A	Full Value	EUR 1.365,00
B	Full Value	EUR 1.365,00
C	Full Value	EUR 2.420,00
D	Full Value	EUR 2.420,00
E	Full Value	EUR 2.420,00
F	Full Value	------
G	Full Value	EUR 3.500,00
H	Full Value	------
I	Full Value	EUR 3.150,00
J	Full Value	------
K	Full Value	EUR 4.000,00
L	Full Value	------
M	Full Value	------
N	Full Value	EUR 3.150,00
O	Full Value	------
P	Full Value	EUR 2.420,00

(*) The amounts shown in the table are plus VAT.

Car Groups	Customer Liability (Without TP)	Excess in the event of theft (With TP) (*)
A	Full Value	EUR 1.739,13
B	Full Value	EUR 1.739,13
C	Full Value	EUR 1.869,57
D	Full Value	EUR 1.869,57
E	Full Value	EUR 1.869,57
F	Full Value	EUR 2.043,48
G	Full Value	EUR 2.043,48
H	Full Value	------
I	Full Value	------
J	Full Value	EUR 1.869,57
K	Full Value	EUR 2.217,39
L	Full Value	------
M	Full Value	------
N	Full Value	EUR 1.869,57
O	Full Value	------
P	Full Value	------

(*) The amounts shown in the table are plus VAT.

The excess will not apply and the renter will have to pay the car’s full value if the loss or theft was caused by or as a result of:

✓ Keys being left in the vehicle.
✓ Keys being lost or stolen.
✓ Using the vehicle in breach of the contract.

If any optional extras are lost or stolen, renter will have to pay for the cost of replacement in addition to the rental fee.

SCDW - Super Collition Damage Waiver

Super Damage Waiver (SCDW) is an excess reduction product which reduces the excess to zero in case of accidental damage to the rented car. Renter can purchase this coverage when starting the rental if it is not included in the rate.

The price depends on the vehicle and the rental location, but the cost is usually between EUR 14.00 and EUR 45.00 a day.

What happens if the customer damages any optional rented extras?
If any optional extras are damaged, you have to pay for the cost of replacement, or their estimated repair costs in addition to the rental fee.

STP - Super Theft Protection

Super Theft Protection waiver (STP) is an excess reduction product which reduces the Theft Protection excess to zero.
The price depends on the vehicle and the rental location – but you can expect it to cost between EUR 12.70 and EUR 30.00 a day.

PAI - Personal Accident Insurance

Personal Accident Insurance (PAI) covers the driver of the vehicle in the event of an accident.
Personal Accident Insurance provides the following benefits:

✓ A maximum of EUR 20,000 in the event of death, loss of limbs or eyes or permanent total disability.
✓ A maximum of EUR 1,000 towards emergency medical expenses related directly to the accident.

Some rates include this insurance. In case it is not included renter can purchase it at the counter and its price depends on the rental location, but it is usually between EUR 4.00 and EUR 6.00 a day.

In case PAI is not purchased, if the driver of the vehicle is involved in an accident and is injured or dies, we will not pay their costs. If any personal items in the vehicle are damaged, lost or stolen, we will not pay for their repair or replacement.

NOTE: passengers are considered third parties and would benefit from the third party liability cover provided with the vehicle as standard.

SPAI - Super Personal Accident Insurance

Super Personal Accident Insurance (SPAI) provides the following enhanced benefits:

✓ A maximum of EUR 60,000 in the event of death, loss of limbs or eyes or permanent total disability.
✓ A maximum of EUR 3,000 towards emergency medical expenses related directly to the accident.
✓ Medical assistance and rescue costs (conditions apply).
✓ Baggage up to EUR 6,000 per vehicle – excluding any items you rented through us (again, there are conditions, and a limit of EUR 350.00 per item).
✓ Expenses for replacing main house keys and locks up to EUR 500.00
✓ Emergency travel expenses up to EUR 500.00

The price of SPAI depends on the rental location, but it is usually between EUR 6.00 and EUR 8.00 a day.

Additional charges

Fuel and Electricity Charges

The vehicle will normally be supplied with a full tank of fuel. Renter must return the vehicle with the same amount of fuel it had in it when he picked it up – usually a full tank – as shown on the factory-installed fuel gauge.
We recommend to fill up as close to the return location as possible on the return date, and keep the receipt to show us. If customer does not return the vehicle with a full tank – and can’t show us a receipt for fuel – we will charge him.

FUEL OPTIONS

✓FUEL UP FRONT: renter can pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity for the rented vehicle – plus our costs of refueling the vehicle. Then renter just returns the vehicle with whatever’s left in the tank (even if it’s virtually empty) so long as the engine still runs. If renter wants to buy Fuel Up Front, he must ask for and buy it at time of rental

How do I calculate the cost of Fuel Up Front?
Depending on the rental location, we charge the average fuel price at the start of the rental period – as stated on this EU fuel index: Click here. However, renter will not get a refund for any fuel he does not use.

If renter drives less than 120 kilometers Avis will apply EZ fuel?
Often the fuel gauges stills look “full” so Avis asks customers to fill up the tank near the return location and show a copy of the receipt when returning the vehicle. If the customer doesn’t have time to fill up the tank, or can’t show a receipt, Avis will apply EZ Fuel to cover refueling costs.
EZ Fuel cost can vary depending on the rental location. It is generally a fix fee of between EUR 14.00 and EUR 18.00.

Pay on Return will apply if renter has driven more than 120 kilometers and:

✓ Doesn`t buy Fuel Up Front.
✓ Doesn´t return the vehicle with a full tank.

He will pay for fuel based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturer’s stated fuel tank capacity.
We charge the average fuel price at the end of the rental period for Spain – as stated on this EU fuel index: Click here.
The price per litre will be stated on the rental agreement –plus a processing fee of EUR 27.59.
This charge covers Avis cost of driving to the nearest petrol station at short notice, and potentially delaying the next customer’s rental.

Additional information

Late / Early return charge

If customer wants to extend the rental he should contact us as soon as possible. At the latest, this should be before the end date and time on the rental agreement. Extra days will be charged at ‘pay at location’ prices.

If customer fails to extend the rental and is late returning the vehicle, Avis will charge him for an extra day’s rental plus a late return administration fee for each day or part of a day until the vehicle is returned.

If renter fails to extend the rental and are late returning the vehicle, we will on the third day after the agreed return date pre-authorize payment for an additional 10 days’ rental charge on the customer’s credit card, at “pay at location' prices. If he returns the vehicle within those 10 days, he will only be charged for the actual rental days, plus any other charges he owes us.

If customer fails to return the vehicle as agreed, Avis will also charge him a late return administration fee for each day or part of a day until the vehicle is returned.The late return administration fee is EUR 15.00 per day.

One Way rentals

Some rental locations let renters collect the vehicle and any optional extras from one rental location and return them to another within mainland Spain (One way rentals).
The price depends on the rental location and the car group rented.
If renter wants to pick up the vehicle and return it to a different location in the same country, he can expect it to be between EUR 49.00 and EUR 89.00.

One-way rentals from/to the Spanish Islands are not permitted.

If customer wants to pick up the vehicle in one country and drop it off in another country, an International One-way rental fee will be charged, which varies depending on the country and the car group rented, but it might be between EUR 350.00 and EUR 4.733.00. The cost will be informed when making a reservation.

Driving restrictions

Cross the border

Avis cars rented in Spain are permitted outside of borders, with restrictions.
Renters are only allowed to use the vehicle in the following countries:

✓ Andorra
<✓ Austria
✓ Belgium
✓ Denmark
✓ France
✓ Finland
✓ Germany
✓ Gibraltar
✓ Italy
✓ Liechtenstein
✓ Luxembourg
✓ Netherlands
✓ Portugal
✓ Republic of San Marino
✓ Sweden
✓ Switzerland
✓ Vatican City

Vehicles are not authorized to be driven on any islands of the aforementioned countries.

You are not allowed to use the vehicle by transporting it on board any kind of boat, train, lorry or plane (except with the Rental Company’s express authorization in writing).

Circulation restrictions

Certain areas have congestion charging zones meaning you need to pay a fee if you wish to drive in certain areas, on certain days and during certain times. In addition, there are toll roads and toll bridges which require you to pay a fee if you wish to use them. If you do not pay these charges before you enter such areas or use such roads or bridges, you will incur a fine.

AVIS administrative charges: In case of traffic fines, an administrative charge will be established for each one.
There are also additional charges for administrative management in case of accident and/or theft of the vehicle.
Check with the rental office for the established amounts.

We recommend you check the Internet to find out about any restricted areas before you travel. Websites such as Urbana Access Regulations provide useful information. If the rental location is in or near a restricted area, we will tell you about it when you pick up the vehicle. We are unable to tell you about any other restricted areas.

It is prohibited to take or transport the Vehicle to the autonomous cities of Ceuta and Melilla from any point in Spain, between the Spanish mainland and the Islands (Balearic and/or Canary Islands) or between the Islands.

You are not allowed to use the vehicle by transporting it on board any kind of boat, train, lorry or plane (except with the Rental Company’s express authorization in writing).

Optional services and equipment

Child Safety Seats

PLEASE NOTE: In Spain, all children must normally use a child car seat until they’re 12 years old or 135 cm tall.

Avis Spain offers baby, infant, child and boosters seats.

✓ A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos.
✓ An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos.
✓ A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.
✓ A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.

Remember, it is always the renter’s responsibility to check the seat is fitted correctly before you drive away.

The fee for renting a seat will depend on the pick-up location – but its cost is usually between EUR 10.00 and EUR 13.00 a day. If the vehicle is rented for more than 10 days, renter will only be charged for a maximum of 10 days and get to use the seat for the duration of your rental, up to 28 days.

If the seat is damaged, lost or stolen, renter will have to pay for a replacement. This is likely to cost between EUR 80,00 and EUR 100,00, on top of the hire fee.

Customers with disabilities

Regrettably, Avis Spain does not currently offer specially adapted vehicles at this time.
Unfortunately Avis Spain does not offer hand controls or panoramic mirrors in their vehicles at this time.

The prices informed below for optional extras when you book will generally be the price to be paid.
Exchange rates or other reasons beyond our control may alter prices.

GPS

The fee for renting a GPS will depend on the rental location – but it is habitually between EUR 15.00 and EUR 17.00 a day. If the vehicle is rented for more than 10 days, renter will only be charged for a maximum of 10 days and get to use the GPS for the duration of your rental, up to 28 days.

If the GPS is damaged, lost or stolen, renter will have to pay for a replacement. This is likely to cost between EUR 200.00 and EUR 250.00 on top of the hire fee.

PLEASE NOTE: In some countries, it is against the law to use a GPS that tells where speed cameras are. It is illegal in Spain. If you rent a GPS from Avis, it won’t give you speed camera information.

Mobile Wi-Fi

Avis Spain offers Mobile Wi-Fi devices. We provide this service on behalf of a third party – so renter will need to read and agree to separate terms and conditions with them. Avis will provide these terms and conditions at the rental location.

NOTE: In many countries, including the Spain, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is customer’s responsibility to drive safely and according to the laws of the country they are driving in.

The fee for hiring mobile Wi-Fi will depend on the rental location – but you can expect it to be between EUR 9,00 and EUR 10,00 a day.

If the mobile Wi-Fi device is damaged, lost or stolen, renter will have to pay for a replacement. This is likely to cost from EUR 150,00 to EUR 200,00, on top of the hire fee.

If the sim card or any mobile Wi-Fi accessories are damaged, lost or stolen, customer will have to pay for a replacement. This is likely to cost from EUR 150,00 to EUR 200,00, on top of the hire fee.

Winter equipment

If the rental location customer is hiring from is in an area where it’s illegal to drive without all- weather tyres at certain times of year, the vehicle will automatically be supplied with them – and the fee will be included in the rental fee or contract.

Avis can also supply all-weather tyres for a fee. This will depend on the rental location – but you can expect it to be between EUR 12.00 and EUR 14.00 a day.

If the vehicle is rented for more than 10 days, renter will only be charged for a maximum of 10 days and get to use the all-weather tyres for the duration of your rental, up to 28 days.

If any all-weather tyre is damaged, lost or stolen, renter will have to pay for a replacement pair. He can expect this to range from around EUR 250.00 to EUR 400.00 on top of the hire fee.

Please give us at least 1 day’s hours’ notice if your rental does not automatically include all- weather tyres and you want to hire them.

If the rental location customer is hiring from is in an area where it’s illegal to drive without Snow Chains or all-weather tyres at certain times of year, the vehicle will automatically be supplied with snow chains – and the fee will be included in the rental fee. He can ask not to have these but we recommend taking either snow chains or all-weather tyres at these locations.

Snow chains are also available in some other rental locations. The fee for snow chains depends on the rental location – but you can expect it to be between EUR 13.00 and EUR 17.00 a day. If the vehicle is rented for more than 10 days, renter will only be charged for a maximum of 10 days and get to use the snow chains for the duration of your rental, up to 28 days.

If any snow chain is damaged, lost or stolen, renter will have to pay for a replacement pair. This is likely to cost between EUR 150.00 and EUR 200.00 on top of the hire fee.

Some rental locations offer ski racks. Renter can expect to pay between EUR 10.00 and EUR 13.00 a day to rent a Ski Rack from us. If the vehicle is rented for more than 10 days, renter will only be charged for a maximum of 10 days and get to use the ski rack for the duration of your rental, up to 28 days.

Ski racks can’t be fitted to all our vehicles, so customer might need to upgrade if he needs one. This may increase the price of the vehicle and any excess he would have to pay.

If the ski rack is damaged, lost or stolen, renter will have to pay for a replacement. This is likely to cost between EUR 150.00 and EUR 200.00 on top of the hire fee.

Please give us at least 1day’s notice if you want to hire a ski rack.

Rental Conditions in Spain

Conditions

Currency

Tax

Age information

Credit Cards

Driver's License (Physical)

Debit card

Additional Drivers

Smoke free cars

Important

Insurances & Coverages

CDW - Collition Damage Waiver

TPL - Third Party Liability

TP - Theft Protection

SCDW - Super Collition Damage Waiver

STP - Super Theft Protection

PAI - Personal Accident Insurance

SPAI - Super Personal Accident Insurance

Additional charges

Fuel and Electricity Charges

Additional information

Late / Early return charge

One Way rentals

Driving restrictions

Cross the border

Circulation restrictions

Optional services and equipment

Child Safety Seats

Customers with disabilities

GPS

Mobile Wi-Fi

Winter equipment