Currency
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The minimum age is 19. Higher or lower minimum age limits may apply to certain vehicles.
An underage fee will apply for drivers under 25. The cost is generally between EUR 14.40 and EUR 17.00 per day, for each driver.
If the rental is longer than 10 days, renter will only be charged for a maximum of 10 days and this will cover for the duration of the rental, up to 28 days.
To drive our vehicles, you – and all of your drivers – need to be at least 19 years old and have held a valid driving license for the corresponding vehicle category for at least half a year – or 3 years for vehicles of vehicle groups I and J – at the start of your rental.
The renter will be required to present an international credit card at his name accepted by Budget at the time of rental.
Please note that the credit card must have the renter's name and numbers embossed on it.
Budget Austria accepts:
✓American Express
✓Diners Club
✓Visa
✓Mastercard
Please note that the credit card must have the renter's name and numbers embossed on it.
Physical credit cards that are not close to their expiration date must be presented; otherwise, delivery of the vehicle may be refused.
All Drivers must bring all parts of their valid driving license with them.
Digital drivers licenses are not accepted.
If the driving license was issued in a non-European country or in a non-roman alphabet, the customer must bring both the driving license and an International Driving License.
The driving license must have been held for at least half a year, for vehicle categories I and J for at least 3 years at the start of the rental.
At time of rental the renter and authorized drivers must present the Driving License together with the passport issued by the country of origin.
Driving licences from the following countries are not recognized in Austria:
| Afghanistan, Bolivia, Burundi, Cameroon, China, Costa Rica, El Salvador, Indonesia, Kosovo, Libya, Nepal, Nicaragua, Solomon Islands, Somalia, Sudan, Tanzania, Tonga and Yemen |
All additional drivers must meet Budget age, driving license and ID requirements.
All additional drivers must be present at time of pick-up of the rental vehicle.
There is a fee for every Additional Driver Budget allows driving the vehicle.
The price depends on the rental location, but you can expect it to be between EUR 5.50 and EUR 8.00 per day, per driver.
If the rental is longer than 10 days, renter will only be charged for a maximum of 10 days and this will cover for the duration of the rental, up to 28 days.
If any additional driver is 21-24 years of age, Budget will also charge a young-driver surcharge.
How much is the pre-authorisation?
The amount of the pre-authorisation taken on pick-up of the rental vehicle is calculated as follows:
(The vehicle rental price* + £300**) MINUS (Any sum you have already paid when making a “Pay Now” booking)
* The "vehicle rental price" includes the vehicle rental cost and all optional extras you’ve requested, calculated at the start of the rental based on the intended length of the rental. For the avoidance of any doubt, any “Pay at Location” amount you owe in relation to the vehicle rental (including any optional extras) will be included as part of the pre-authorisation and will be charged to you at the end of the rental (using the card provided for the purposes of the pre-authorisation, unless agreed otherwise).
** If you buy our “Fuel Up Front” product, we will reduce the £300 by the amount we charge you for the “Fuel Up Front” product.
The £300 is included as part of the pre-authorisation in case we have to charge you at the end of the rental for any of the following:
✓costs to refuel the vehicle (where relevant);
✓additional rental charges in circumstances where you fail to return the vehicle or any optional extras at the end of the agreed rental period [or
to the agreed return location];
✓any additional charges or fines you incur relating to your use of the vehicle (which we have been notified of prior to you returning the vehicle, which will include, for example, charges relating to traffic violations); and/or
✓costs incurred as a result of exceeding any relevant mileage restrictions.
Where the pre-authorisation we take does not cover the charges you incur, we will request you make a further payment for the additional amounts owed.
You’ll need to give us a payment card in your own name that has enough money available on it.
How much is the pre-authorisation?
✓ Equivalent to USD 110 in Euros dependant on the exchange rate at the time
✓The vehicle rental price (including all optional extras you’ve requested), calculated at the start of the rental based on the intended length of the rental.
You are accountable for all fines and charges incurred due to your use of the vehicle or that of any additional drivers.
Should a fine or charge be forwarded to us because you failed to settle a fee or comply with the law, we will collect payment for:
✓Our processing fee of EUR 30.00 for each issued fine or fee
✓The fine or charge itself – if we are required to cover it.
In the event that you park the vehicle at the entrance of a property or in a private parking space without authorization, resulting in a trespass charge by the affected party, you are obligated to reimburse us for the associated reasonable legal costs, along with a processing fee of EUR 30.00.
If renter has a Collision Damage Waiver (CDW) and the vehicle, keys, any accessories or any vehicle documents are damaged or lost through his own fault or that of any of his additional drivers or passengers, the amount he has to pay for the damage will be reduced to no more than the excess stated on the rental agreement, meaning he’ll pay for the damage plus a damage processing fee of EUR 30.00, or pay the agreed excess, whichever is less.
The amount of the excess is stated on the rental agreement.
In most cases, Damage Waiver is provided with the vehicle as standard.
Customers can reduce the excess even further by buying an excess reduction product. This also eliminates the processing fee in the event of damage.
If renter has Theft Protection (TP) and the vehicle is stolen or lost through his own fault or that of any of his additional drivers or passengers, the amount he has to pay will be reduced to no more than the excess stated on the rental agreement, meaning he’ll pay for the damage plus a processing fee of EUR 30.00, or pay the agreed excess, whichever is less.
The amount will be shown or disclosed before completing the booking and is stated on the rental agreement.
Super Collision Damage Waiver (SCDW) is an excess reduction product which reduces the excess and the processing fee to zero.
Renter can purchase this coverage when starting the rental if it is not included in the rate. The price depends on the vehicle and location – but renter can expect it to cost between EUR 18,00 and EUR 42,00 a day.
The exact price for this will be either shown or disclosed before completing the booking.
✓ What happens if the customer damages any optional rented extras?
If any optional extras are damaged, renter has to pay for the cost of replacement, or their estimated repair costs in addition to the rental fee.
If customer has purchased a damage waiver – and it is applicable – his liability for damages caused to optional extras will also be reduced to the excess stated.
✓ What happens if the customer loses any optional rented extras or if they are stolen?
If any optional extras are lost or stolen, renter will have to pay for their cost of replacement in addition to the rental fee. If he has purchased a damage waiver – and it is applicable – his liability for the loss or theft of optional extras will also be reduced to the excess stated.
✓ Are there any times when a Damage Waiver (or Super Collision Damage Waiver) would not apply?
Yes, any agreed Damage Waiver or Super Collision Damage Waiver shall not apply, and the amount of renter’s liability shall not be reduced, if:
✓ The damage, theft, or loss was caused by the wilful act or gross negligence of renter or any of your additional drivers or passengers.
✓ At the time the damage took place, the vehicle was being driven by a non-authorised driver.
✓ At the time the damage took place, the vehicle was being used in breach of the General Conditions of Rental.
✓ At the time of the accident, the vehicle’s driver did not have a valid driving license or if the driver’s ability to drive was impaired by alcohol, drugs or similar.
✓ Driver breached his obligation to send us an incident report and an accident report, or his obligation to notify the police.
✓ The damage did not occur during the rental period agreed with us (i.e., particularly in the case of the vehicle’s late return).
✓ The damage occurred while driving abroad without our authorisation.
Personal Accident Insurance (PAI) covers the driver of the vehicle in the event of an accident.
Personal Accident Insurance provides the following benefits:
✓ A maximum of EUR 100.000,00 in the event of death, loss of limbs or eyes or permanent total disability.
✓ A maximum of EUR 25.000,00 towards emergency medical expenses related directly to the accident (an excess of EUR 70,00 per claim applies).
✓ Medical assistance and rescue costs (conditions and an excess of EUR 70,00 per claim apply)
✓ Baggage up to EUR 6.000,00 per vehicle – excluding any items you rented through us (again, there are conditions, and a limit of EUR 350,00 per item).
✓ Expenses for replacing main house keys and locks up to EUR 500,00.
✓ Emergency travel expenses up to EUR 500,00.
Some rates include this insurance.
In case it is not included renter can purchase it at the counter and its price depends on the rental location, but customers can expect it to cost between EUR 2,00 and EUR 8.00 a day.
The price will be shown during the booking process or disclosed before completing the booking.
Please note: Passengers are considered third parties and would benefit from the third party liability cover provided with the vehicle as standard.
What happens if renter does not return the incident report form or European accident form?
If customer is involved in an accident, or the vehicle, key, accessory, a vehicle document or an extra is damaged, lost or stolen, he must complete a damage report form and in the case of an accident also the European Accident Statement report form correctly and in full and send it to us as soon as possible, but at the latest within seven days.If he does not send us the damage report form or the European Accident Statement report form within seven days following the accident, loss or theft, a processing fee for our additional work amounting to EUR 30.00 will be levied, insofar as he is culpably responsible for the fact that we have not received a properly completed damage/accident report form within seven days.
The payment of this processing fee does not, however, indemnify him from the obligation to submit to us the properly completed damage report form or the European Accident Statement report form.
The vehicle will normally be supplied with a full tank of fuel. Renter must return it to us with the same amount of fuel it had in it when he picked it up – usually a full tank – as shown on the factory-installed fuel gauge.
We recommend to fill up as close to the return location as possible on the return date, and keep the receipt to show us.
If customer does not return the vehicle with a full tank – and he can’t show us a receipt for fuel – we will charge him.
Fuel and hybrid vehicles
Fuel Options
✓ Planning to travel more than 120 kilometers? - Fuel Up Front
Renter can pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity for the rented vehicle – plus our costs of refueling the vehicle.
Then renter just returns the vehicle with whatever’s left in the tank (even if it’s virtually empty) so long as the engine still runs.
If renter wants to buy Fuel Up Front, he must ask for and buy it at time of rental.
✓ How do I calculate the cost of Fuel Up Front?
Renter will pay a one-off fee. This fee includes the cost of a full tank of fuel, plus the cost of us refueling the vehicle for the customer.
The amount of this fee will be disclosed before completing the booking process. He may also ask about the price at the counter at time of rental.
✓ If renter drives less than 120 kilometers Budget will apply EZ fuel
Often the fuel gauges stills look “full” even if the tank is actually no longer full, so Budget asks customers to fill up the tank near to the return location shortly before returning the vehicle (less than 3 hours prior), and provide evidence of this.
Renter can do this by showing a fuel receipt or any other evidence (e.g., photos).
If the customer doesn’t have time to fill up the tank, or can’t show a receipt, Budget will apply EZ Fuel to cover refueling costs.
This shall apply even if the factory-installed fuel gauge shows the tank as full.
✓ How much is EZ Fuel?
Depending on the rental location, customers pay of fixed fee of EUR 20,83
The exact price for this will be either shown or disclosed to customer before completing the booking and stated on the rental agreement at time of rental.
Pay on Return will apply if renter has driven more than 120 kilometers and:
✓ Doesn`t buy Fuel Up Front
✓ Doesn´t return the vehicle with a full tank
✓ How do I calculate the cost of Pay on Return?
Renter will pay for fuel based on the factory-installed fuel gauge rounding down the fuel level to the nearest eighth (1/8) of a tank.
This is based on the manufacturer’s stated fuel tank capacity.
We charge between EUR 3.00 and EUR 3.80 per litre of missing fuel. This includes both fuel costs and the costs of us refueling the vehicle (including the vehicle’s loss of use during the drive to the petrol station).
Electric Vehicles
How much battery charge should I return an electric vehicle with?
You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at time of pick-up.
What am I charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at time of pick-up?
We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge.
The amounts charged are set out below:
| Battery Charge | Fixed Cost (inclusive of VAT) |
| If you return the electric vehicle with 70% or more battery charge | No cost |
| If you return the electric vehicle with between 11% - 69% battery charge | EUR 26.28 |
| If you return the electric vehicle with 10% or less battery charge. | EUR 45.89 |
The late return administration fee is EUR 15,00. In addition, we calculate an additional rental fee for every part-day of the late return.
Do I need to bring proof of identification?
Yes, you must bring:
✓The payment card that was used to make your booking or another payment card under your name. For some vehicles, two payment cards in your name will be required. If this is the case, you will be notified before your booking is completed.
✓Photo ID featuring a recognisable photo taken in the last 10 years. We will accept your passport if it contains a photo, a national identity card or any other form of government-issued identification.
Budget cars rented in Austria are permitted outside of borders, with restrictions.
Customers are only allowed to use the vehicle in the following countries:
✓ Andorra
✓ Belgium
✓ Denmark
✓ France
✓ Finland
✓ Germany
✓ Czech Republic*
✓ Italy
✓ Liechtenstein
✓ Luxembourg
✓ Monaco
✓ Norway
✓ Netherlands
✓ Poland*
✓ Portugal
✓ San Marino
✓ Spain
✓ Sweden
✓ Switzerland
Porsche vehicles may only be driven in Austria, Germany, Switzerland, France and Monaco
✓ Poland
✓ Czech Republic
Renters are not allowed to use the vehicle in the Albania, Armenia, Azerbaijan, Belarus, Bulgaria, Bosnia and Herzegovina, Belarus, Cyprus, Estonia, Georgia, Greece, Iceland, Kazakhstan, Kosovo, Latvia, Lithuania, Malta, Macedonia, Moldavia, Montenegro, Romania, Russia, Serbia, Turkey, Ukraine and any country outside continental Europe.
Not allowed are also: Balearic Islands, Canaries, Corsica, Crete, Sardinia.
✓ Is there a product that can be bought to allow renter to drive in other countries?
If customer buys Travel East Cover, he may also take our vehicle (except Select Series) to:
Hungary, Croatia, Slovakia, and Slovenia.
Travel East is only available at selected rental locations and on selected vehicles.
If renter buy Travel East, and drives in any of the additionally permitted countries, he may only park the vehicle in supervised car parks or supervised parking areas, and he may not provide the keys to any third parties under any circumstances (for example, to use a valet parking service).
✓ What is the cost of the Travel East cover?
Customer can expect to pay between EUR 10.00 a day.
If he rents the vehicle for more than 8 days, he’ll only be charged this additional fee for a maximum of 8 days and this will cover the entire duration of the rental, up to 28 days.
The exact price will be shown during the booking process or disclosed before completing the booking.
There are toll roads and toll bridges which require driver to pay a fee if he wishes to use them.
If he does not pay these charges before he uses such roads or bridges, he will incur a fine, which he will be responsible for paying.
Every vehicle rented in Austria is provided with an Austrian motorway stickerWe recommend customers check the Internet to find out about any restricted areas before traveling.
Websites such as Urban Access Regulations provide useful information.
If the rental location is in or near a restricted area, we will tell the customer about it when he picks up the vehicle.
We are unable to inform about any other restricted areas.
In Austria, all children must normally use a child car seat until they’re 14 years old or 150 cm tall.
Budget Austria offers baby, child and boosters seats.
A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos.
An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos.
A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.
A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.
The fee for renting a seat is EUR 10.00 per day
If the vehicle is rented for more than 5 days, renter will only be charged the additional fee for a maximum of 5 days and he will be able to use the GPS for the duration of your rental, up to 28 days.
If the seat is damaged, lost or stolen, renter will have to pay for a replacement. It will probably be between EUR 20.00 and EUR 250.00 plus the rental costs.
Remember, it is always the renter’s responsibility to check the seat is fitted correctly before driving away.
Most Budget locations offer GPS.
The fee for renting a GPS will depend on the rental location – but you can expect it to cost between EUR 13,00 and EUR 17,00 a day.
If the vehicle is rented for more than 10 days, renter will only be charged with this additional fee for a maximum of 10 days and get to use the seat for the duration of your rental, up to 28 days.
If the GPS device is damaged, lost or stolen, renter will have to pay for a replacement.
The costs for this will probably be between EUR 100.00 and EUR 150.00 plus the rental costs.
In some countries, it is against the law to use a GPS that tells where speed cameras are.
It is illegal in Austria. If you rent a GPS from Budget, it won’t give you speed camera information.
How much does Roadside Safety Net cost?
The price is EUR 5,00 a day. If you rent the vehicle for more than 10 days, you’ll only be charged this additional fee for a maximum of 10 days, but this will cover the entire duration of your rental, up to 28 days.
The exact price for this will be either shown or disclosed to you before completing your booking and stated on your rental agreement.
If the rental location customer is hiring from is in an area where it’s illegal to drive without all- weather tyres at certain times of year, the vehicle will automatically be supplied with them – and the fee will be included in the rental fee or contract.
We can also supply all-weather tyres for a fee. This will depend on the rental location – but it is usually between EUR 5,00 and EUR 5,85 a day.
If one of the all-weather tyres is damaged, lost or stolen, renter is responsible for the cost of the replacement, which is usually around EUR 100,00 and EUR 200,00 on top of the hire fee.
Please give us at least 24 hours’ notice if your rental does not automatically include all-weather tyres and you want to hire them.
If the rental location customer is hiring from is in an area where it’s illegal to drive without Snow Chains or all-weather tyres at certain times of year, the vehicle will automatically be supplied with snow chains – and the fee will be included in the rental fee.
He can ask not to have these but we recommend taking either snow chains or all-weather tyres at these locations.
Snow chains are also available in some other rental locations. The fee for snow chains depends on the rental location, but it is usually EUR 37.50 per rental.
If one of the snow chains is damaged, lost or stolen, renter will have to pay for a replacement pair.
This is likely to cost between EUR 50,00 and EUR 200,00 on top of the hire fee.
Some rental locations offer ski racks. The fee for Ski Racks us EUR 37.50 rental to rent a Ski Rack from us.
Ski racks cannot be fitted to all our vehicles, so customer might need to upgrade if he needs one.
This may increase the price of the vehicle and any excess he would have to pay.
If the ski rack is damaged, lost or stolen, renter will have to pay for a replacement.
This is likely to cost between EUR 250,00 and EUR 500,00 on top of the hire fee.
Please give us at least 24 hours’ notice if you want to hire a ski rack.