Rental Conditions in Sweden

To drive our vehicles, you – and all of your drivers - need to be at least 19 years old and have held a full, valid driving licence for at least 1 year at the start of your rental. A higher minimum age limit may apply to certain vehicles.

When you book, you’ll be told if there are any minimum age restrictions for the vehicle you request.

No, so long as you hold a full, valid driving licence for at least 1 year.

No, as long as you hold a full, valid driving licence for at least one year

No, so long as you hold a full, valid driving licence.

Avis accept:

✓American Express (excluding American Express Traveller’s Check cards)
✓Diners Club cards.
✓Visa credit cards.
✓MasterCard credit cards.

Debit cards are not accepted.

No, regrettably, we are not able to accept cash.

Yes. All drivers must bring all parts of their valid driving licence with them.

They must bring both their driving licence and either an international driving licence or an official English translation, by a notary, of their driving licence if:

✓A driving licence was issued in a non-European country, and you are renting outside that country.
✓A driving licence was issued in a non-roman alphabet like Arabic, Greek, Russian, Hebrew or Japanese.

Yes. All drivers must have held their licences for at least 1 year.

If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as:

✓Previous driving licences.
✓Or a letter from their driving licence authority stating that they have held it for this minimum period.

Yes, you must bring:

✓The payment card that was used to make your booking. For some vehicles, two payment cards in your name will be required.
✓Photo ID featuring a recognisable photo taken in the last 10 years. We will accept your passport, a national identity card or any other form of government-issued identification.

You may also need to bring proof of where you live.
If your driving licence shows your address, we will accept it as proof of your address.

Yes, but only if we have approved them. You must not let anyone else drive the vehicle.

A charge of SEK 32.00 + tax per day per driver. Maximum charge not to exceed SEK 320.00 + tax per rental irrespective of total number of extra drivers.

Yes, you must give us a pre-authorisation on your payment card before we release the vehicle to you.
A pre-authorisation holds money in your account.

You’ll need to give us a payment card in your own name that has enough money available on it.

✓Equivalent to EUR 110 in Swedish Krona (SEK).
✓The vehicle rental price (including all optional extras you’ve requested), calculated at the start of the rental based on the intended length of the rental.

No, you are not allowed to smoke in it.

If we believe anyone has smoked in the vehicle during the rental period, a specialist cleaning charge will apply.

If you have Damage Waiver (CDW) and the vehicle, keys, any accessories or any vehicle documents are damaged, the amount you may be liable to pay for the damage will be reduced to no more than the excess stated on your rental agreement meaning you’ll pay for the cost of repair or replacement, whichever is less, for each separate incident of damage, plus a processing fee of SEK 390.00.

Furthermore, should you not complete a damage report form upon collection/returning of the vehicle or on our request, we reserve the right to charge you the full amount of any damage to the vehicle or third party vehicle/property.

Should a damage report be completed by you, we will only charge you the amount of the excess for any damage or the actual cost, whichever is cheapest.

Third Party Liability (TPL) cover is provided with the vehicle as standard.

This means that if you have an accident in our vehicle and you injure someone, including any of your passengers, or you damage anything which belongs to them, you will be charged our cost for repairing the third party vehicle.

Third Party Liability cover does not cover any death or injury suffered by the driver of our vehicle or any damage to personal items in our vehicle.

If the law requires us to provide you with third party liability cover, the minimum cover required by law will still apply but we, or our insurer, may seek to recover our costs from you if the accident was caused by:

✓By you breaking the contract (for example allowing someone we had not approved drive the vehicle of driving whilst under the influence of alcohol, drugs or any other unlawful substance),

✓By you breaking the law.

✓As a result of your negligence or recklessness.

If you have Theft Protection waiver (TP) and the vehicle is stolen, the amount you have to pay will be reduced to no more than the excess stated on your rental agreement meaning you’ll pay for the cost of repair or replacement or the excess, whichever is less.

Super CDW is an excess reduction product which reduces your excess to zero.
The price depends on the vehicle and location – but you can expect it to costs between SEK 105,00 and SEK 125,00 a day.

If any optional extras are damaged, you have to pay for the cost of replacement, or their estimated repair costs in addition to the rental fee.

Yes, the amount you pay will not be reduced if damage was caused by – or as a result of:

✓Water or fire damage that was your fault
✓Driving the vehicle without due care and attention.
✓Driving or using the vehicle in breach of your contract
✓If you do not deliver a completed damage report upon our request

If the vehicle, keys, any accessories or any vehicle documents are damaged during your rental, unless you can prove the damage was not in any way your fault or due to your negligence, you’ll have to pay:

✓Either the cost of replacement, or the estimated repair costs – whichever is cheaper.
✓Plus our loss of use.
✓Plus an administration fee.

If we find damage, we’ll charge the amount you have to pay to your card.

Super Theft Protection (STP) is an excess reduction product, which reduces your excess to zero. The price depends on the vehicle and location location – but you can expect it to cost SEK 15 a day.

If any optional extras are lost or stolen, you have to pay for the cost of replacement in addition to the rental fee, unless you are not responsible for the loss.

Yes, the amount you pay will not be reduced if the loss or theft was caused by – or as a result of:

✓Keys being left in the vehicle.
✓Keys being lost or stolen.
✓Using the vehicle in breach of the contract.
✓If you do not deliver a completed damage report upon our request.

If the vehicle, keys, any accessories or any vehicle documents are lost or stolen during your rental, you’ll have to pay:

✓The cost of replacement.
✓Plus our loss of use.

If a loss or theft has occurred, unless you can prove the theft was not in any way your fault or due to your negligence, we’ll charge the amount you have to pay to your card.

Personal Accident Insurance (PAI) covers the driver of the vehicle in the event of an accident. It reduces the amount you may be liable to pay in the event of an accident to zero.

Personal Accident Insurance provides the following benefits:

✓A maximum of SEK 100.000 in the event of death, loss of limbs or eyes or permanent total disability.
✓A maximum of SEK 10.000 towards emergency medical expenses related directly to the accident.
✓Medical assistance and rescue costs (conditions apply).

If you’ve bought Personal Accident Insurance, it will be stated on your rental agreement.
The price depends on the location you’re renting from, but you can expect it to cost SEK 25.00 a day.

If the driver of the vehicle is involved in an accident and is injured or dies, we will not pay their costs. If any personal items in the vehicle are damaged, lost or stolen, we will not pay for their repair or replacement.

For information, passengers are considered third parties and would benefit from the third party liability cover provided with the vehicle as standard.

Yes. It will be treated the same as any other damage to the vehicle.

If you’ve bought Windscreen Protection, it will be stated on your rental agreement.

The price depends on the vehicle you’re renting and the place you’re renting it from. But you can expect it to cost SEK 30 a day.

Yes, Super Personal Accident Insurance (SPAI) provides the following enhanced benefits:

✓A maximum of SEK 1.5M in the event of death, loss of limbs or eyes or permanent total disability.
✓A maximum of SEK 1.5M towards emergency medical expenses related directly to the accident.
✓Medical assistance and rescue costs (conditions apply).
✓Baggage up to SEK 10.000 per vehicle – excluding any items you rented through us.

Yes, you can buy Super Personal Accident Insurance not matter what vehicle you rent.

If you’ve bought Super Personal Accident Insurance, it will be stated on your rental agreement.
The price depends on the location you’re renting from, but you can expect it to cost 40 SEK a day (SEK 25 for PAI and SEK 15 for SPAI).

Yes, if the interior of the vehicle is especially muddy, dirty, stained or smelly, and our standard cleaning procedure will not fix it, you will be charged a Specialist Cleaning Charge up to SEK 1500.00.

Yes, some rental locations let you collect the vehicle and any optional extras from one rental location – and return them to another.

Within country:
✓0-200 kms: SEK 500.00
✓201-400 kms: SEK 750.00
✓401-600 kms: SEK 1000.00
✓601-800 kms: SEK 1250.00
✓801 or more kms: SEK 1875.00

Visby - SEK 6250.00

Outside Country:
✓C-M permitted
✓A-B not permitted.
✓N,P,L on request.

Prestige cars not permitted to drive outside Scandinavia.

If you want to extend the rental please contact us as soon as possible.

At the latest, this should be before the end date and time on your rental agreement.
Extra days will be charged at ‘pay at location’ prices.

If you fail to extend your rental and are late returning the vehicle, we will charge you for an extra day’s rental plus a late return administration fee for each day or part of a day until the vehicle is returned.

If you fail to extend your rental and are late returning the vehicle, we will on the third day after your agreed return date pre-authorise payment for an additional 10 days if you are using a credit card, at “pay at location' prices.

If you return the vehicle within those 5 or 10 days (whichever applies), you will only be charged for your actual rental days, plus any other charges you owe us.

If you fail to return your vehicle as agreed, we will also charge you a late return administration fee for each day or part of a day until the vehicle is returned.

The late return administration fee is SEK 150,00 per day.

Yes, certain areas, such as highways have congestion charging zones meaning you need to pay a fee if you wish to drive in certain areas, on certain days and during certain times.

In addition, there are toll roads and toll bridges which require you to pay a fee if you wish to use them. If you do not pay these charges before you enter such areas or use such roads or bridges, you will incur a fine.

We recommend you check the Internet to find out about any restricted areas before you travel.

Websites such as URBAN ACCESS REGULATIONS provide useful information.

If the rental location is in or near a restricted area, we will tell you about it when you pick up the vehicle.
We are unable to tell you about any other restricted areas.

You are responsible for all fines and charges issued as a result of you or your additional drivers using the vehicle and for SEK 300.00 plus tax will be applied in case of a traffic violation.

Within office hours: Within a radius of 10 km, the service has no additional charge. Beyond that radius, the cost is SEK 20 plus tax per additional km.
Availability and fees are subject to change without prior notice.

Please note that this service is subject to personal availability.
The passenger must consult in advance about the possibility of the service.

If the vehicle, keys, any accessories, any vehicle documents and any optional extras aren’t there when we come to collect, you’ll still be charged for the collection.

You’ll then need to book a new collection – and pay another collection fee – or bring the vehicle back to the rental location yourself.

Renting a vehicle from a location in the congestion area, you will be charged a daily congestion fee.
You might also be charged a congestion fee, when renting from a location, which is located close to a congestion area if you will be driving in the congestion area.

The daily charge varies between SEK 30.00 and SEK 60.00 and is paid upfront upon the check out.

For the Gothenburg area, the daily value is SEK 30.00 and for the Stockholm area it is SEK 60.00. The indicated charges do NOT include taxes.

Yes, this fee is mandatory in Stockholm Globen, Stockholm Klaraberg and Gothenburg City.

Yes, we offer baby, infant, child and boosters seats.

✓A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos.

✓An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos.

✓A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.

✓A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.

Remember, it is always your responsibility to check the seat is fitted correctly before you drive away.

Please note: In Sweden, all children must normally use a child car seat until they’re 12 years old or 135 cm tall.

The fee for renting a seat will depend on where you’re renting – but you can expect it to cost between SEK 100,00 and PLN 400,00 per rental.

If the seat is damaged, lost or stolen, you will have to pay for a replacement.

This is likely to cost between SEK 500,00 and SEK 3500,00 on top of the hire fee.

The fee for renting a GPS will depend on where you’re renting – but you can expect it to cost SEK 100.00 plus tax a day.

If you rent the vehicle for more than 7 days, you’ll only be charged for a maximum of 7 days and get to use the GPS for the duration of your rental, up to 31 days.

Not Available for international one way rentals.

If the GPS is damaged, lost or stolen, you’ll have to pay for a replacement. This is likely to cost SEK 4000.00 on top of the hire fee.

All our vehicles are maintained to the manufacturer’s standards, and they’re roadworthy when you pick them up so mechanical failure in our vehicles is rare.

So long as you’re using the vehicle in a country we’ve agreed to, we provide roadside assistance or recovery free of charge.

You can only use our roadside assistance provider to help you. You’ll find their contact details inside the vehicle.

You must tell us if you break down or have an accident.
If you need roadside assistance, we will arrange this for you but you will have to pay for it.
You will also be charged for any costs we incur getting the vehicle back on the road in the country of rental.

This may include, but is not limited to:

✓Call out and recovery costs of around SEK 1500.00 to maximum SEK 20.000.
✓Repair costs.
✓Loss of use.
✓Repatriation costs.
✓Any costs to take you, and/or any of your passengers, to another location.
✓Electrical Charge for EV Vehicles (Where the cable is in working order).

If you are involved in an accident, or the vehicle, keys, any accessories, any vehicle documents or any optional extras are damaged, lost or stolen; you must complete and return an incident report form and if available, the European accident report form. If you fail to send them to us, we will charge you up to SEK 17,500.

Winter tyres between 1st of December to 30th of March, all cars are equipped - no fee.
Winter tyres with spikes allowed driving only in Scandinavia.

Available only for car groups G, H, I and J on request: SEK 140.00 per day + tax, maximum SEK 500.00 + tax.