Rental Conditions in Czech Republic

To drive our vehicles, you – and all of your drivers - need to be at least 21 years old and have held a full, valid driving licence for at least 6 months or 3 years for certain vehicles at the start of your rental.
A higher or lower minimum age limit may apply to certain vehicles.

If you – or any of your drivers – are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge.
Its cost will depend on where you’re picking the vehicle up from – but you can expect it to be between EUR 14.00 and EUR 16.66 a day, for each driver.

If you rent the vehicle for more than 10 days, you’ll only be charged for a maximum of 10 days and get cover for the duration of your rental up to 30 days.

No, so long as you hold a full, valid driving licence for at least 6 months or 3 years for certain vehicles.

Avis accept:

✓American Express (excluding American Express Traveller’s Check cards)
✓Diners Club cards.
✓Visa credit cards.
✓MasterCard credit cards.

Debit cards are not accepted.

No, regrettably, we are not able to accept cash.

Yes. All drivers must bring all parts of their valid driving licence with them.

They must bring both their driving licence and either an international driving licence or an official Czech or English translation, by a notary, of their driving licence if:

✓A driving licence was issued in a non-European country, and you are renting outside that country.
✓A driving licence was issued in a non-roman alphabet like Arabic, Greek, Russian, Hebrew or Japanese.

Yes. All drivers must have held their licences for at least 6 months or 3 years for certain vehicles.

If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as:

✓Previous driving licences.
✓Or a letter from their driving licence authority stating that they have held it for this minimum period.

Yes, you must bring:

✓The payment card that was used to make your booking. For some vehicles, two payment cards in your name will be required.
✓Photo ID featuring a recognisable photo taken in the last 10 years. We will accept your passport, a national identity card or any other form of government-issued identification.

Yes, but only if we have approved them. You must not let anyone else drive the vehicle.

We charge a fee for every Additional Driver we allow to drive the vehicle.
The price depends on the location you’re renting from, but you can expect it to be between EUR 7.00 and EUR 8.33 per day, per driver.

All additional drivers must meet our age, driving licence and ID requirements.

If you rent the vehicle for more than 10 days, you’ll only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days.

Yes, you must give us a pre-authorisation on your payment card before we release the vehicle to you.
A pre-authorisation holds money in your account.

You’ll need to give us a payment card in your own name that has enough money available on it.

✓Equivalent to EUR 110.00 dependant on the exchange rate at the time
✓The vehicle rental price (including all optional extras you’ve requested), calculated at the start of the rental based on the intended length of the rental.

No, you are not allowed to smoke in it.
If we believe anyone has smoked in the vehicle during the rental period, a specialist cleaning charge will apply.

If you have Damage Waiver (CDW) and the vehicle, keys, any accessories or any vehicle documents are damaged, the amount you have to pay for the damage will be reduced to no more than the excess stated on your rental agreement meaning you’ll pay for the cost of repair or replacement plus a damage processing fee of EUR 30,00 or the excess, whichever is less.

If you can show the damage was less than we said, we will refund you the difference.

In most cases, Damage Waiver is provided with the vehicle as standard. If it’s included, it will be stated on your rental agreement and in your booking confirmation email.
If it isn’t included, the price depends on the vehicle you’re renting and the place you’re renting it from.

Third Party Liability (TPL) cover is provided with the vehicle as standard.

This means that if you have an accident in our vehicle and you injure someone, or you damage anything which belongs to them, you will not have to pay any of their costs.

Third Party Liability cover does not cover any death or injury suffered by the driver or any passengers of our vehicle or any damage to personal items in our vehicle.

If the law requires us to provide you with third party liability cover, the minimum cover required by law will still apply but we, or our insurer, may seek to recover our costs from you if the accident was caused by:

✓By you breaking the contract (for example allowing someone we had not approved drive the vehicle of driving whilst under the influence of alcohol, drugs or any other unlawful substance),

✓By you breaking the law.

✓As a result of your negligence or recklessness.

If you have Theft Protection waiver (TP) and the vehicle is stolen, the amount you have to pay will be reduced to no more than the excess stated on your rental agreement meaning you’ll pay for the cost of repair or replacement or the excess, whichever is less.

If you can show the damage was not in any way your fault or due to your negligence, we will refund these costs to you.

If you can show the loss or theft was not in any way your fault or due to your negligence, we will refund these costs to you.

In most cases, Theft Protection waiver is provided with the vehicle as standard.
If it is included, it will be stated on your rental agreement and in your booking confirmation email.
If it isn’t included, the price depends on the vehicle you’re renting and the place you’re renting it from.

If any optional extras are lost or stolen, you have to pay for the cost of replacement in addition to the rental fee.

Yes, the amount you pay will not be reduced if the loss or theft was caused by – or as a result of:

✓Keys being left in the vehicle
✓Keys being lost or stolen
✓Using the vehicle in breach of the contract

If the vehicle, keys, any accessories or any vehicle documents are lost or stolen during your rental, you’ll have to pay:

✓The cost of replacement
✓Plus our loss of use

If you can show theft was not in any way your fault or due to your negligence, we will refund these costs to you.

If a loss or theft has occurred, unless you can prove the theft was not in any way your fault or due to your negligence, we’ll charge the amount you have to pay to your card.
Unless you’ve asked us to send you a receipt by post or email, you’ll be able to find details of this payment hereRequest rental invoice

Yes. Super CDW is an excess reduction product which reduces your excess to zero.
The price depends on the vehicle and location – but you can expect it to costs between EUR 19,40 and EUR 47,60 a day.

If you rent the vehicle for more than 20 days, you’ll only be charged for a maximum of 20 days and get cover for the duration of your rental, up to 30 days.

If any optional extras are damaged, you have to pay for the cost of replacement, or their estimated repair costs in addition to the rental fee.

Yes, the amount you pay will not be reduced if damage was caused by – or as a result of:

✓Driving the vehicle without due care and attention.
✓Driving or using the vehicle in breach of your contract.

If the vehicle, keys, any accessories or any vehicle documents are damaged during your rental, unless you can prove the damage was not in any way your fault or due to your negligence, you’ll have to pay:

✓Either the cost of replacement, or the estimated repair costs – whichever is cheaper.
✓Plus our loss of use.
✓Plus an administration fee.

If we find damage, we’ll charge the amount you have to pay to your card.
Unless you’ve asked us to send you a receipt by post or email, you’ll be able to find details of this payment hereRequest Rental Invoice

Yes, it will be treated the same as any other damage to the vehicle.

Personal Accident Insurance (PAI) covers the driver of the vehicle in the event of an accident.

Personal Accident Insurance provides the following benefits:

✓A maximum of EUR 120,000.00 in the event of death, loss of limbs or eyes or permanent total disability.
✓A maximum of EUR 6,000.00 towards emergency medical expenses related directly to the accident.
✓Medical assistance and rescue costs (conditions apply).
✓Baggage up to EUR 6,000.00 per vehicle – excluding any items you rented through us (again, there are conditions and a limit of EUR 350.00 per item).
✓Expenses for replacing main house keys and locks up to EUR 500.00.
✓Emergency travel expenses up to EUR 500.00.

If you’ve bought Personal Accident Insurance, it will be stated on your rental agreement.
You can expect it to cost between EUR 8.25 and EUR 11.88 a day.

Yes, if the interior of the vehicle is especially muddy, dirty, stained or smelly, and our standard cleaning procedure will not fix it, you will be charged a Specialist Cleaning Charge up to EUR 228.70.

Yes, some rental locations let you collect the vehicle and any optional extras from one rental location – and return them to another.

The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between EUR 15.00 and EUR 17.85.

If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between EUR 100,00 and EUR 2,500.00.

You can request a one-way rental when you book – or you can ask for it when you get to the rental location.

If you asked for a one-way rental when you booked, the fee will be included in your rental price.

You will be charged a one-way fee at the ‘pay at location’ prices available on the day you return the vehicle.

If you want to extend the rental please contact us as soon as possible.

At the latest, this should be before the end date and time on your rental agreement.
Extra days will be charged at ‘pay at location’ prices.

If you fail to extend your rental and are late returning the vehicle, we will charge you for an extra day’s rental plus a late return administration fee for each day or part of a day until the vehicle is returned.

If you fail to extend your rental and are late returning the vehicle, we will on the third day after your agreed return date pre-authorise payment for an additional 10 days if you are using a credit card, at “pay at location' prices.

If you return the vehicle within those 10, you will only be charged for your actual rental days, plus any other charges you owe us.

If you fail to return your vehicle as agreed, we will also charge you a late return administration fee for each day or part of a day until the vehicle is returned.

The late return administration fee is EUR 15.00 per day.

No, there are no roads or zones where you need to pay a fee before you can enter.

We recommend you check the Internet to find out about any restricted areas before you travel.

Websites such as URBAN ACCESS REGULATIONS provide useful information.

If the rental location is in or near a restricted area, we will tell you about it when you pick up the vehicle.
We are unable to tell you about any other restricted areas.

You are responsible for all fines and charges issued as a result of you or your additional drivers using the vehicle. Fines and charges could include:

✓All parking fines or charges.
✓Toll charges.
✓Towing charges.
✓Clamping costs.
✓Traffic fines or charges.
✓Speeding fines.
✓And any other charges or fines.

If a fine or charge is sent to us because you haven’t paid a charge or complied with the law, we will take payment for:

✓Our administration fee of EUR 18.15 for each fine or charge issued, which will be charged in the currency of the country where the fine occurred.
✓Plus the fine or charge – if we have to pay it.

Some of our rental locations offer a Delivery Service where we drop the vehicle – and any optional extras you pre-booked – off at a time and place you request.

If you want to have the vehicle delivered, you must:

✓Be resident in this country.
✓Be present at the delivery location during your requested delivery period.

You will be responsible for the fuel used – at the Pay on Return rates - to deliver the vehicle to you at the Pay on Return rates – unless you buy Fuel up Front.

The fee for this depends on where you’re renting and where the vehicle is being delivered to – but you can expect it to be between EUR 14.52 and EUR 214.20

Please give us 24 hours’ notice that you would like us to deliver the vehicle to you.

Some of our rental locations offer a Collection Service where we collect the vehicle – and any optional extras you rented – at a time and place you request.

If you want to have the vehicle collected, you must be available to hand the vehicle over.

You will be responsible for the fuel used – at the Pay on Return rates – to return the vehicle to our nearest rental location unless you buy Fuel up Front.

The fee for this depends on where you’re renting and where the vehicle is being collected from – but you can expect it to be between EUR 14.52 and EUR 214.20.

Please give us 24 hours’ notice when you want the vehicle collected.

If the vehicle, keys, any accessories, any vehicle documents and any optional extras aren’t there when we come to collect, you’ll still be charged for the collection.

You’ll then need to book a new collection – and pay another collection fee – or bring the vehicle back to the rental location yourself.

Yes, we offer baby, infant, child and boosters seats.

✓A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos.

✓An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos.

✓A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.

✓A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.

Remember, it is always your responsibility to check the seat is fitted correctly before you drive away.

Please note: In Czech Republic, all children must normally use a child car seat until they’re 12 years old or 150 cm tall.

The fee for renting a seat will depend on where you’re renting – but you can expect it to cost between EUR 12,00 and EUR 14.28 per rental.

If the seat is damaged, lost or stolen, you will have to pay for a replacement.

This is likely to cost between EUR 20.00 and EUR 250.00 on top of the hire fee.

If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

Yes, the fee for renting a GPS will depend on where you’re renting – but you can expect it to cost between EUR 14.00 and EUR 16.66 a day.

If you rent the vehicle for more than 10 days, you’ll only be charged for a maximum of 10 days and get to use the GPS for the duration of your rental, up to 30 days.

If the GPS is damaged, lost or stolen, you’ll have to pay for a replacement.

This is likely to cost EUR 199.65 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

Please note: In some countries, including Czech Republic, it is against the law to use a GPS that tells you where speed cameras are.

If you rent a GPS from us, it won’t give you speed camera information.

All our vehicles are maintained to the manufacturer’s standards, and they’re roadworthy when you pick them up so mechanical failure in our vehicles is rare.

So long as you’re using the vehicle in a country we’ve agreed to, we provide roadside assistance or recovery free of charge.

You can only use our roadside assistance provider to help you. You’ll find their contact details inside the vehicle.

You must tell us if you break down or have an accident.
If you need roadside assistance, we will arrange this for you but you will have to pay for it.
You will also be charged for any costs we incur getting the vehicle back on the road in the country of rental.

This may include, but is not limited to:

✓Towing call out fee and recovery costs up to a maximum of EUR 300.00 (unless there is need of a special towing rescue, repatriation, or breach of contract in which the maximum charge could be up to EUR 600.00).
✓Repair costs.
✓Loss of use.
✓Repatriation costs.
✓Any costs to take you, and/or any of your passengers, to another location
✓Any costs to take you, and/or any of your passengers, to another location.
✓Electrical Charge for EV Vehicles (Where the cable is in working order).

Roadside Assistance Plus provides roadside assistance if you break down as a result of:

✓Flat batteries.
✓Flat tyres.
✓Keys locked in the vehicle.
✓Running out of fuel.

Provided you are using the vehicle is a country we have agreed to.

You will only need to pay for the costs of any additional items needed to get the vehicle back on the road – like fuel or tyres.

If you are involved in an accident, or the vehicle, keys, any accessories, any vehicle documents or any optional extras are damaged, lost or stolen; you must complete and return an incident report form and if available, the European accident report form.

The price will depend on where you’re renting – but you can expect it to be between EUR 6.00 and EUR 7.14 a day.

If you rent the vehicle for more than 10 days, you’ll only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days.

Yes, we offer Mobile Wi-Fi devices.
You will need to read and agree to separate terms and conditions.
We’ll give you these terms and conditions at the rental location.

Please note: In many countries, including Czech Republic, it is illegal to drive while using a handheld mobile phone, tablet or other communications device.
It is your responsibility to drive safely and according to the laws of the country you’re driving in.

The fee for hiring mobile Wi-Fi will depend on where you’re renting – but you can expect it to be between EUR 12.70 and EUR 15.12 a day.

If the mobile Wi-Fi device is damaged, lost or stolen, you’ll have to pay for a replacement. This is likely to cost EUR 150.00 on top of the hire fee.

If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

If any mobile Wi-Fi accessories are damaged, lost or stolen, you’ll have to pay for a replacement. This is likely to cost between EUR 3.00 and EUR 150.00 on top of the hire fee.

If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

Yes, if the rental location you’re hiring from is in an area where it’s illegal to drive without all-weather tyres at certain times of year, the vehicle will automatically be supplied with them – and the fee will be included in your rental fee or contract.

If any all-weather tyre is damaged, lost or stolen, you’ll have to pay for a replacement pair.

You can expect this to range from around EUR 100.00 to EUR 200.00 on top of the hire fee.

If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

Please give us at least 24 hours’ notice if your rental does not automatically include all-weather tyres and you want to hire them

Yes, if the rental location you’re hiring from is in an area where it’s illegal to drive without Snow Chains or all-weather tyres at certain times of year, the vehicle will automatically be supplied with snow chains – and the fee will be included in your rental fee.

You can ask not to have these but we recommend that you take either snow chains or all-weather tyres at these locations.

Snow chains are also available in some other rental locations.

The fee for snow chains depends on where you’re renting – but you can expect it to be between EUR 32.00 and EUR 38.08 per rental.

If any snow chain is damaged, lost or stolen, you’ll have to pay for a replacement pair.

This is likely to cost between EUR 50.00 and EUR 60.00 on top of the hire fee.

If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

Yes, some rental locations offer ski racks. You can expect to pay between EUR 32.00 and EUR 38.08 per rental to rent a Ski Rack from us.

Ski racks can’t be fitted to all our vehicles, so you may need to upgrade if you need one. This may increase the price of the vehicle and any excess you have to pay.

If the ski rack is damaged, lost or stolen, you’ll have to pay for a replacement.

This is likely to cost between EUR 250.00 and EUR 500.00 on top of the hire fee.

If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.