Rental Conditions in Canada

(*) Taxes: (GST, HCT and PCT).
The amounts indicated in the table are subject to change and may vary without notice.

The minimum age is 25 years.

At corporate and participating licensee locations in Canada, Avis will rent to customers between the ages of 21-24 with a valid credit card and driver’s license.
There is a CAD 25.00 per day underage surcharge for renters 21-24.
Additionally, the following restrictions will also apply for renters between the ages of 21-24: Renters of luxury cars, mini-van, 12-passenger vans, specialty cars, standard SUV’s, full size SUV’s and premium SUV’s will not be permitted.

In the Province of Quebec, the minimum age policy for all renters is 21 years with and under age fee of CAD 25.00 per day.

In the Province of Saskatchewan, the minimum age policy for all renters is 18 years and there is no underage fee.

Minimum age and underage surcharges can vary by location.
It is best to check with the reservation team on the minimum age policy and restrictions at the location you are renting from if you are under 25.

Avis accepts most major credit cards as credit identification at time of rental including:

✓American Express
✓ATT Capital Canada
✓Diners Club International
✓Discover
✓JCB
✓MasterCard
✓Visa.

One of the above mentioned cards must be presented.

Please note that the credit card must have the renter's name and numbers embossed on it.

Physical credit cards that are not close to their expiration date must be presented; otherwise, delivery of the vehicle may be refused.

Some locations may not accept each of the referenced cards.

A valid driver’s license from the country of residence and an acceptable credit card is required.

In addition to the driver’s license, customers renting vehicle groups W (Standard SUV), L (Full Size SUV), Z (Premium SUV) and all Group X (Specialty Vehicles) must also produce a credit card in their own name and they must be able to show another piece of identification, foreign passport that meets the requirements, credit card other than the one being used for payment of rental in customer's name.

An International driving permit is also required for licenses with a non-roman alphabet.

Renters who have indicated a country of residence outside of the United States or Canada will also be required to present a return airline ticket at the time of rental.

 

At the time of rental we will request an authorization on your charge card for the estimated rental charges plus between CAD 200 and CAD 300 depending the rate, car group, length of rental, and miscellaneous charges

Please note that the credit card must have the renter's name and numbers embossed on it.

While this hold is in place the funds will not be available for use. When the rental is over Avis will process the reversal but the bank may take time to post it back to the account.

Acceptance of Loss Damage Waiver reduces the renter and authorized additional driver’s responsibility to CAD 300 or CAD 500 for loss of, or damage to the Budget car, when they comply with the terms and conditions listed on the rental document jacket. 

At the time of rental, the customer must initial whether he/she accepts or declines the LDW and optional services. LDW and optional services must be signed for at the rental counter. LDW is taxable.

If LDW is not accepted, the customer is financially responsible for the full value of:

✓Accident Damage

✓Glass Damage

✓Stolen items (radio, battery, etc.)

✓Vandalism

✓Theft of the car

Exceptions

Exceptions to the above policy are below:

✓Loss of Use
The customer may also be responsible for reimbursing Avis for the revenue lost by not being able to use the car while it is being repaired or not recovered due to theft (referred to as Loss of Use).

Public Liability covers injury or death to a third party (persons outside the Avis vehicle). Property Damage covers damage to property other than the Avis vehicle and the renter’s, driver’s or passenger’s property.
Public Liability and Property Damage coverage are included in the rates at no additional charge.

The liability insurance limits are CAD 200,000 per occurrence, per accident at most locations in Canada.

Exceptions:

✓ Province of Quebec: CAD 50,000 per occurrence, per accident.
✓ Province of Nova Scotia: CAD 500,000 per occurrence, per accident.

Personal Accident Insurance is optional and provides accidental death and medical expense benefits to the renter and all passengers on the Avis car.

PAI Benefits to the Renter (24 hours a day during the rental)
✓CAD 100,000 Accidental death/dismemberment.

PAI Benefits to the Passengers (while in the car or entering/exiting the vehicle)
✓ CAD 10,000 Accidental death/dismemberment.

PAI Plus is designed to meet the needs of renters who require extended amounts of insurance coverage.

PAI Plus also includes:

✓ Emergency Transportation.
✓ Emergency Accommodations.
✓ Towing.
✓ Legal Defense.
✓ Road Hazard Coverage.

If you want to extend the rental or wish to return the vehicle to a different location please contact us as soon as possible. At the latest, this should be before the end date and time on your rental agreement. You will be advised whether the change is possible and any additional costs when you call.

If you fail to extend your rental you will be charged the prevailing pay at location prices for the extra days as well as a late return administration fee of USD 10 for each day or part of a day until the vehicle is returned.

If you return the vehicle to a different location then you agreed to at time of rental your rate could default to a different rate available on the day you return the vehicle and a one way fee will be applied.

Based on availability a car can be driven from Canada into the United States. Cars are not allowed into Alaska or Mexico.

Please note the following exceptions:

✓ Cars rented from Regina or Moose Jaw are not allowed to be driven into the United States.
✓ Cars rented from the Atlantic Provinces (NS, NB, PE& NF): Unlimited Km. rates only apply if traveling within these provinces.

Travels outside of these provinces are subject to a restricted mileage/km allowance and an additional fee will also apply.

Check directly with the counter for full details.

The Special Equipment and cost per day below applies at most corporate and participating licensee locations.  

✓CSS - Child Safety Seat 
Requirements:  20-40 lbs or 9.07 - 18.16 kilos
 

✓CIS - Infant Child Safety Seat 

Requirements:  2-20 lbs or 2.27 – 9.07 kilos
 

✓CBS - Child Booster Seat

Requirements:  40-80 lbs or 18.16 – 36.32 kilos

Cost per day: CAD 13

Other requirements may apply for different locations, example: rear-facing seats and booster seats

Availability and cost may vary at certain locations.  

The Special Equipment and cost per day below applies at most corporate and participating licensee locations.  Availability and cost may vary at certain locations.

GPS - Cost per day: CAD 18

GPS features a touch-screen 3D map to help you arrive at your destinations safely.  Turn-by-turn, point-to-point directions are available in more than 40 languages so you can keep your hands on the wheel and attention on the road. 

Winter Tires are mandatory on certain roads or the renter/driver may be ticketed by RCMP (Royal Canadian Mounted Police)

✓ Quebec:

It is mandatory that all vehicles registered in the province of Quebec be equipped with winter tires during the winter months of December to March.

All rentals will be charges a daily Tire Management Fee for year-round tire maintenance.
The fee is subject to concession recovery fees, GST and QST.

✓ All Other Provinces:

 Winter tire equipped vehicles may be available in the winter season for reservations at some locations. 

Additional fees vary by location and car group.

Extended Roadside Assistance offers fast, dependable rescue service for our renters for a daily charge. It is offered to our customers at time of rental and provides roadside assistance for lost keys and remote entry device lockouts, flat tire service, towing (if the vehicle is inoperable), jump starts and emergency fuel delivery (up to 3 gallons).

The cost of replacing a key for most vehicles is at least CAD 100. Locksmith charges range by area. In addition to the cost of keys, there is a tow charge or delivery fee that can range from CAD 50 to CAD 250 depending on the distance.

By accepting the Extended Roadside Service you won’t have to worry about incurring additional expense for the listed items while on the road.